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The United Services
Automobile Association (USAA) is a Texas-based diversified financial
services group of companies which includes a Texas Department of Insurance
regulated unincorporated, reciprocal inter-insurance exchange and a Fortune
500 financial services company offering banking, investing, and insurance to
people and families that serve, or served, in the United States military.
USAA was founded in 1922 by a group of U.S. Army officers to self-insure
each other when they were unable to secure auto insurance due to the
perception that they were a high-risk group. USAA has since expanded to
offer banking and insurance services to past and present members of the
Armed Forces and their immediate families.
The company was one of the pioneers of direct marketing and most of its
business is conducted over the Internet or telephone using employees instead
of agents. |
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