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Citibank has established a strong presence in Bangladesh, It now has 4 branches, 4 service outlets and employs over 180 people. Citi's clients in Bangladesh comprises both public and private sector institutions.

Citibank has a well-developed Financial Institutions business supporting the cross-border transactions of nationalized and private sector banks in the country. Global Transaction Services (GTS) supports Bangladesh corporates, financial customers and public sector clients with its award winning cash management, trade services, agency & trust, and direct custody & clearing solutions.

Citibank is also the leading bookrunner of capital market solutions for  its clients in Bangladesh. Citi's Corporate and Commercial Bank services local corporate and multinationals across several industries, providing vital linkage and an integrated perspective throughout the Bangladesh supply chain and business operation.

Citibank has led the way in Bangladesh with its innovative landmark solutions. With the introduction of several 'first-ever' deals in Bangladesh, Citibank has helped to further develop Bangladesh's financial market. The Bank committed to develop and deliver the most innovative products, manage customer experience, deliver quality service that contribute to brand strength, develop a competitive advantage and enhance profitability, thus providing value to the stakeholders of the bank.

As the pioneer of Internet Banking in Bangladesh, Citibank, N.A. introduced automated e-alert system to ensure secured financial information flow to its clients in Bangladesh. With the launch of e-mail based Customer Statement Delivery System, Citibank added an important service to support the clients' needs, providing superior customer service to ensure delivery of account statements and transaction advices to the designated e-mail addresses of clients on time. This new system also helps to contribute to the 'Green Citi' movement by eliminating paper-based advices, protecting and preserving our environment for the next generation.
 

Bangladesh Bank, as the central bank, has legal authority to supervise and regulate all banks and non-bank financial institutions. Bank Company Act, 1991, empowers Bangladesh Bank to issue licenses to carry out banking business in Bangladesh. Given some broad policy goals and objectives, it formulates and implements monetary policy, manages foreign exchange reserves and lays down prudential regulations and conduct monitoring thereof as they apply to the entire banking system. The Bangladesh Bank has the power to impose penalties for non-compliance and also to intervene in the management of a bank if serious problem arise. It also has the delegated authority of issuing policy directives regarding the foreign exchange regime.