Bank of Queensland

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The Bank of Queensland (BOQ), one of Queensland’s oldest financial institutions, maintains a national branch network. As of the 2024 Annual Report, BOQ operates 286 branches nationwide.

Since 2002, BOQ has pursued a nationwide branch expansion. Its unique branch model allows individuals to own and operate local branches as franchises, while benefiting from the full support and product range of the bank.

BOQ is committed to delivering innovative and socially responsible banking solutions, coupled with a strong focus on customer service. Today, it operates around 2,500 ATMs across Australia, ensuring customers convenient access to funds nationwide. The bank’s first regional branches were established in Cairns and Townsville.

Common Services Offered by Bank of Queensland

One of the primary roles of Bank of Queensland is managing savings and loan services. The bank also provides other financial services such as:

1. Personal Banking

• Savings and transaction accounts
• Term deposits
• Personal loans (e.g. car loans, unsecured loans)
• Home loans / mortgages
• Credit cards
• Foreign currency and international payments

2. Business Banking

• Business transaction and savings accounts
• Business loans, overdrafts, and cash flow financing
• Equipment, vehicle, and asset finance
• Merchant services, payment solutions, EFTPOS, BPAY
• Business credit cards
• International trade, foreign exchange, and hedging

3. Wealth Management & Investments

• Managed funds and investment products
• Insurance solutions (life, general, income protection)

4. Institutional & Corporate Banking

• Corporate and institutional lending
• Cash and treasury / liquidity management services
• Trade finance and export / import facilitation
• Debt and capital markets advisory and structuring
• Risk management and hedging solutions

5. Digital & Online Banking

• Internet banking (web portal)
• myBOQ mobile app (account management, digital wallet integration)
• Digital wallets and contactless payments (Apple Pay, Google Pay, Samsung Pay)
• Online bill payments, transfers, and international payments
• Two-factor and enhanced payment security

6. International & Cross-Border Banking

• Global / SWIFT payments and international transfers
• Multi-currency and foreign exchange services (for businesses and trade customers)

Bank of Queensland HQ Contact Information
Bank of Queensland Head Office BOQ Centre 259 Queen Street Brisbane, QLD 4000 Australia Toll-Free (within Australia): 1300 55 72 72 Main Office (international): +61 7 3022 5411 Other local (corporate) phone: +61 7 3212 3844 Banking Hours Monday - Friday: 9:30 am - 4:00 pm SWIFT Code: QBANAU4B Bank of Queensland Head Office Location Map

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